Shipping Policy
1. Shipping Methods & Costs
Standard Shipping: Orders are typically delivered within 3-5 business days. Standard shipping rates apply.
Express Shipping: For faster delivery, express shipping is available. Orders are typically delivered within 1-2 business days. Additional charges apply.
2. International Shipping
Availability: We ship internationally to select countries. Shipping costs and delivery times vary based on destination.
Customs & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country.
3. Order Processing
Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking: Once your order has been shipped, you will receive an email with tracking information.
4. Shipping Delays
Unforeseen Delays: While we strive to deliver your order within the estimated timeframe, we are not responsible for delays caused by unforeseen circumstances, including but not limited to natural disasters, strikes, or customs delays.
Contact Us: If your order is significantly delayed, please get in touch with our customer service team for assistance.
5. Missing or Damaged Items
Missing Items: If any items are missing from your order, please get in touch with us within 7 days of delivery.
Damaged Items: If your order arrives damaged, please retain all packaging materials and contact us immediately with photos.
6. Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Shipping Policy.
For any questions or concerns regarding our Terms & Policy or Shipping Policy, please contact us at support@seamossmagic.co.uk.